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Friction Finder: 30-Day Internal Systems Diagnostic

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  • 30 days

I am a nonprofit operations strategist with nearly 30 years of experience leading mission-driven organizations through growth, transition, and transformation. I specialize in helping nonprofits strengthen internal systems, improve financial sustainability, and align strategy with mission to create lasting impact.

Throughout my career, I have held senior and executive roles where I led organization-wide initiatives across finance, HR, compliance, operations, and technology. I have scaled teams, built infrastructure from the ground up, and supported leadership through periods of change and complexity. My approach is hands-on, equity-informed, and grounded in practical experience.

Through my consulting practice, KJ Consulting Group, I work with nonprofits to identify internal friction points and co-develop tailored strategies that build clarity, stability, and long-term sustainability. Whether you are preparing for growth, addressing operational strain, or navigating leadership transitions, I bring structure, accountability, and trusted partnership to every engagement.

Strong systems. Strong teams. Stronger impact. That is the foundation I help organizations build.

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Job Description

When internal operations fall out of sync with mission strategy, progress slows and impact suffers. Friction Finder is a 30-day internal systems diagnostic that helps nonprofit leaders identify where misalignments are creating friction, inefficiency,

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FAQ

What is Friction Finder, and how is it different from other consulting engagements?

Friction Finder is a 30-day internal diagnostic that identifies operational misalignments. It is not strategy design or implementation. It provides focused insight to surface root issues and support informed decisions.

What makes this worth the investment?

It delivers high-value clarity without a long-term contract. Many organizations discover long-standing issues during this process, making it a smart and efficient use of limited resources.

What kind of organization is this best suited for?

This service is designed for small to mid-sized nonprofits facing internal friction, preparing for growth, or navigating change. It works well for teams that need clarity before making strategic moves.

What is the process?

The process includes a kickoff consultation, document review, two guided sessions, and a concise diagnostic brief with clear recommendations. A 30-day follow-up is included to support reflection and action.

What will KJ Consulting Group provide?

You will receive a detailed document review, two facilitated sessions, and a 6 to 8 page diagnostic brief outlining strengths, misalignments, and high-priority recommendations.

How are sessions conducted?

Sessions are held virtually via Zoom. You will receive calendar invites and a shared folder for submitting documents and receiving deliverables.

What’s expected from your team?

Your team will complete an intake form, submit documents in advance, and participate fully in both sessions. Engagement, openness, and honest input are essential to getting value from the diagnostic.

How many revisions and edits to the diagnostic brief are included?

The service includes one round of clarifying edits to the diagnostic brief. Additional revisions can be added as an extra service.

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Processing Fees (5%): 125.00 USD